Understanding the Customer Drivers

Jim Snow, Executive Director and Adjunct Professor University of Queensland (UQ) was invited as a Guest Author on the WattClarity blog on areas of deeper analysis – his paper is based on a presentation at the UQ Energy Initiative, Energy Express Series – it covers off disruption and the impact of state policies in an ideological battle for sustainability, the need to understand how and why customers are driving disruption and the need for industry stalwarts to refocus the business models.  Can be found here: http://www.wattclarity.com.au/2017/06/energy-supply-disruption-understand-the-customer-drivers/#comments and attached.

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